Trends & Views
AI is the future of CRM
The new EMM landscape
Trends & Views
AI creates fascinating CRM trends
ERP users are always searching for ways to simplify access to their software and data, and mobile ERP is an ideal solution, as it ensures the best possible access to information through mobile phones, tablets and other devices. This easy access to documents –anywhere and anytime– is something most users and businesses highly appreciate. And, given that this technology is now at a mature stage, users can access their dashboards and reporting features through their wireless digital devices.
The crucial influence of social media has created the need to integrate these platforms to ERP solutions. On the other hand, there are a few points that should be carefully considered:
- Integration is still at an initial stage, so users should determine whether they really need this process.
- Even though it seems that there are no issues with software development and functionality, there are still some technical issues that need to be resolved.
- While this is certainly an interesting trend, it is not possible to determine yet if the demand for social media ERP will keep growing. Specialists believe that it will be the ERP users who will play a major role in this case, by informing vendors for their exact needs and requirements.
This is one of the most important business demands, since seamless integration ensures uniformity and continuity among different applications and platforms. ERP and CRM integration offers a variety of advantages, including data collection and easier control of customer orders and tasks. Furthermore, the integration of ERP with AutoCAD, Outlook, or even Gmail, makes communication between customers and business employees even more unified. Lastly, it should not be overlooked that integrating ERP with existing or new applications can even reduce expenses for hardware and software, while at the same time leading to the development of integrated platforms for critical services.
This is another interesting trend, which essentially covers the needs of any business that uses different ERP systems at its headquarters and its remote branch. Needless to say that, in such cases, this solution is tremendously convenient, while it also has equally important financial consequences.