ERP: Something extra!

The conditions in the business landscape have changed, and business needs are no longer limited exclusively to orders, resource management and operations. Today, it is all about understanding customer needs, using a system that is more responsive and more flexible, while at the same time offering a more consistent and effective user experience.

This is exactly what ERP technology offers, ensuring that customers can use the available tools in order to take full advantage of their system. Thanks to the automated workflow, you can avoid significant expenses due to errors and potential ineffectiveness of a user that should have a deep knowledge of an important business operation. Automated business operations can show the current status of any item, also ensuring that there will be no errors due to lack of care.

One possible scenario would be the following: You have automated your business operations and you have also trained your employees to use the new system, so things are going smoothly for some time. The question that comes up next, is what you can do with all this data that you have collected. For example, you would need to determine how many requests you have received, how many of these requests have been approved or denied, how long it took to process each request and which step of the entire process required the biggest amount of time.

Ultimately, what an ERP system achieves is that it provides relevant information to the right people, at the right time. The changes in business needs and the technological improvements have forced ERP vendors to develop solutions that are not only flexible, user friendly and fully-featured, but also offer significant business advantages.

Modern solutions can also support an even more seamless integration of social features, practical mobility options and improved reporting, among other things. So, can anyone really claim that ERP is an obsolete, boring technology?