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Undoubtedly, the challenges that IT departments need to overcome are numerous. Lately, the explosive development of mobility, in combination with the emerging number of “remotely working employees”, are putting extra pressure on businesses, which are now called to provide open access to centralized and critical applications and systems where sensitive business data and information are stored, in order for their employees -who are usually on the go, using their personal devices- to be able to utilize this info to the benefit of the business and its overall performance!
So, it is quite self-evident that IT departments can no longer say “no” to everything. The BYOD (Bring Your Own Device) trend is a reality. Now, we need to focus on managing, rather than accepting, this new reality in a safe and simplified way that will allow users to have access to everything they need and at the same time ensure that IT knows exactly what info or data is requested, who is accessing it, when and where from.
There is a range of available solutions in the market that promise safe connectivity between traditional back-end systems and end-user devices. Nevertheless, for most businesses, that would require a very complex procedure. And if you take into consideration cloud-based and virtual applications, where you would have to factor in end-users requiring access to systems existing in Windows environments, then things get even more difficult.
There is no need to panic, though. You simply need to establish a series of simple, efficient and easy processes and steps that will help you virtually manage all the IT parameters of your business, from legacy systems to enterprise mobility. What are these processes and steps?
You can only manage what you can measure
As it can be easily understood, IT administrators need to know with a single glance, and at any given time, how many concurrent users are connected to their network, using business apps or accessing sensitive data. Without the proper information, IT administrators cannot determine whether there are enough licenses or if there are specific times or even days where demand is significantly bigger.
So, the first objective that an efficient virtualized management solution must meet is that of integrated analytics. It should also be able to provide real-time facts and data on a number of parameters, such as user performance, system workload management, connectivity issues and so on. And, of course, all the above should be readily available with a few clicks! Furthermore, the solution should allow administrators to import and export a huge amount of data and convert it to useful information with the help of ΒΙ tools.
We can all agree, more or less, that VDI (Virtual Desktop Infrastructure) solutions have limited scalability. This comes in direct contrast with the modern business environment where speed, continuous change, uncertainty and instability prevail. So, having a platform that can only support limited scalability, can prove extremely expensive… Today’s business environment is “on the edge” and the necessity for flexibility and on-the-fly scalability is more than simply desired!
One of the advantages that HTML5-based remote management software has to offer, in a Windows environment, is that users can access all Windows applications from virtually anywhere, using their browser, without the need to make any modifications to the application itself. Another advantage is that of easy installation, setup, deployment and management.
On their part, users enjoy safe access to all business applications through their browser without having to install any software on their device. Actually, since all procedures and processes are executed in the data centre, there is no need to transfer sensitive business data to any client. It must be noted that the time saved by this detail alone, is extremely significant.
Centralized safety and group management
By keeping all back-end processes in a single place, IT admins can manage and back-up files centrally, which is far safer than maintaining control over the business data being shared and transferred between dozens (or even hundreds) of different devices. In case a device is lost or stolen, the data is still safeguarded by the firewall, as it is not actually stored in the mobile device of your employee or partner.
Additionally, group applications and users working together are managed centrally based on the active directory listing, while you can also implement predetermined policies. For example, you can decide to disable the cut-and-paste functionality when determined that the connected device has not been authenticated as belonging to the same business or does not comply with the general corporate policy.
Open and fully customizable system
Following an “open” approach is always considered an advantage for any business, in the sense that any enterprise mobility platform can seamlessly work with any other virtualization platform and support different IT environments, thus avoiding all sorts of restrictions. At the same time, it is also useful to have a system whose appearance and feeling can be fully customized, as this ability contributes to the system’s immediate and broad acceptance by the end-users.