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ΑΙ and digital transformation

August 29, 2025


Trends & Views

Digital transformation is no longer optional, but necessary. According to an IDC report, 53% of organizations have digital transformation strategies in place. To succeed in today’s fast-changing market, it is a good idea to adapt and take advantage of the opportunities of digital transformation.

Strategy

As you embrace digital transformation, AI becomes critical to reshaping business strategy. Unlike traditional strategies based on static data and human judgment, AI-based systems are constantly evolving, leveraging advanced technologies such as machine learning and data analytics.

For example, artificial intelligence can play a particularly important role for an online store. By analyzing real-time data, the business predicts stock-outs, redirects deliveries, and improves shipping times. And this is just one of the advantages.
AI-based strategies do not just improve existing practices but radically transform them. With Artificial Intelligence, you can adopt predictive analytics to anticipate customer needs, automate processes to reduce costs and personalize services to enhance customer satisfaction.

Governance

Strong data governance becomes more critical as you integrate AI into your business because it provides structures, policies, and processes to manage the risk inherent in advanced technologies.
Without governance, your company may face undesirable consequences such as security gaps, ethical issues, and operational inefficiencies. Governance is also critical to address ethical issues related to algorithmic bias, which occurs when AI systems are trained on biased or unrepresentative data, leading to results that do not reflect reality.

Architecture

A strong digital infrastructure is also essential. Your organization’s systems, networks and platforms must enable the seamless integration of AI and other emerging technologies. Without well-structured architecture, the integration of Artificial Intelligence can fail, limiting information flow, collaboration, and scalability.

Culture

Beyond technology and infrastructure, digital transformation is highly dependent on organizational culture. Not all businesses have the culture needed to support transformation. Many of them face problems due to outdated communication methods and compartmentalization, which slow down the adoption of new technologies. Artificial intelligence can play a key role in removing these barriers. By improving data sharing, workflows and real-time information, AI helps teams collaborate and make decisions with greater agility and efficiency.





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