Company name

Aquila Hotels & Resorts


Hotel Enterprises

Application replaced

DOS / Windows application

Soft1 application

Soft1 ERP

Implemented by

Foxline Solutions

Soft1 ERP helped us drive bureaucracy and complexity out of our business operation. Just think that all sales order processing is now fully automated while previously, a single purchase order required 15 different approvals to be completed.

Christos Papigkiotis, CFO, Aquila Hotels & Resorts

Aquila Hotels & Resorts

Aquila Hotels & Resorts comprises of four reputable five star hotels in Crete: AQUILA RITHYMNA BEACH and AQUILA PORTO RETHYMNO in Rethymno, AQUILA ELOUNDA VILLAGE in Elounda and AQUILA ATLANTIS HOTEL in Heraklion. Paying attention to detail and providing impeccable customer service, Aquila Hotels & Resorts represent an ideal resort for families as well as business delegates with its state-of-the-art conference facilities and meeting rooms.

  • Outdated IT system that failed to meet Aquila’s increasing management needs
  • Inability to connect 3rd party hotel applications and services to the main ERP system
  • Need to support and monitor hotel operations in multiple remote locations
  • Complex and time-consuming processes, resulting in high data entry errors rates
  • Increased bureaucracy and significant time delays
  • Lack of information about results and overall business performance
  • Increased need for central management and control of resorts, business departments and internal procedures

  • Implemented Soft1 ERP, integrating all hotel back-office operations in a single system
  • Provided real-time connection between Aquila’s headquarters and its remote hotel locations
  • Used the embedded CRM module to efficiently manage existing customer relationships and create new sales opportunities
  • Deployed the Soft1 Payroll application to efficiently manage all payroll needs and track all work relations
  • Applied Soft1’s Approvals management module to automate sales orders processing
  • Utilized the Soft1 BI and Reporting tools to automatically generate advanced sales statistics and reports
  • Fully integrated Soft1 ERP with Aquila’s hotel reservation software system
  • Provided real-time system updates and upgrades

  • Unified business operation, resulting into significant cost savings
  • Automated sales orders management, eliminating time consuming approvals processes
  • Business process automation, ensuring less paper consumption
  • Seamless business operation, eliminating bureaucracy and processing errors
  • Greater felxibility and instant response to industry-specific requirements
  • Increased productivity and faster business operations
  • Unified, real-time information on business performance
  • Improved decision-making processes
  • Full compliance with the applicable tax legislation
  • Real-time integration between Soft1 ERP and 3rd party applications

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